Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CHCAGE009 Mapping and Delivery Guide
Provide services for older people

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency CHCAGE009 - Provide services for older people
Description
Employability Skills
Learning Outcomes and Application
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Deliver services according to an individualised plan.
  • Establish and prioritise the needs, goals and preferences of the older person outlined in their individualised plan.
  • Provide services and support activities in consultation with the person, their family, carer or others identified by the person in accordance with legal and ethical considerations and organisational policies and procedures.
  • Support the person’s use of assistive technologies in meeting their individual needs.
  • Outline and clarify all service providers’ understanding of the individualised plan and their roles and responsibilities.
  • Recognise signs consistent with financial, physical or emotional abuse or neglect of the older person and report according to organisational policies and procedures.
       
Element: Liaise and negotiate with appropriate personnel and service providers.
  • Support the older person to access and negotiate resources to deliver identified services.
  • Support the person to access community support agencies to facilitate the achievement of established goals.
  • Recognise when a service or support worker is no longer able to provide the level of service required and take action to minimise disruption to service delivery.
       
Element: Support family, carer or others identified by the person.
  • Recognise impact of the older person’s support issues on the family, carer or others identified by the person and refer according to organisational policies and procedures.
  • Provide support and respite for family, carer or others identified by the person.
  • Explain to the older person, their family, carer, others identified by the person, or service providers the mechanisms for providing feedback on the effectiveness of the individualised plan.
  • Seek feedback from the person and their family, carer or others identified by the person and report to supervising health professional.
  • Support the person to seek advice and assistance from relevant health professionals when their goals are not being reached.
  • Consult with the person to determine gaps in assistive technology needs and report according to organisational policies and procedures.
  • Obtain feedback from service providers on the effectiveness of the individualised plan and report to supervising health professional.
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Establish and prioritise the needs, goals and preferences of the older person outlined in their individualised plan. 
Provide services and support activities in consultation with the person, their family, carer or others identified by the person in accordance with legal and ethical considerations and organisational policies and procedures. 
Support the person’s use of assistive technologies in meeting their individual needs. 
Outline and clarify all service providers’ understanding of the individualised plan and their roles and responsibilities. 
Recognise signs consistent with financial, physical or emotional abuse or neglect of the older person and report according to organisational policies and procedures. 
Support the older person to access and negotiate resources to deliver identified services. 
Support the person to access community support agencies to facilitate the achievement of established goals. 
Recognise when a service or support worker is no longer able to provide the level of service required and take action to minimise disruption to service delivery. 
Recognise impact of the older person’s support issues on the family, carer or others identified by the person and refer according to organisational policies and procedures. 
Provide support and respite for family, carer or others identified by the person. 
Explain to the older person, their family, carer, others identified by the person, or service providers the mechanisms for providing feedback on the effectiveness of the individualised plan. 
Seek feedback from the person and their family, carer or others identified by the person and report to supervising health professional. 
Support the person to seek advice and assistance from relevant health professionals when their goals are not being reached. 
Consult with the person to determine gaps in assistive technology needs and report according to organisational policies and procedures. 
Obtain feedback from service providers on the effectiveness of the individualised plan and report to supervising health professional. 

Forms

Assessment Cover Sheet

CHCAGE009 - Provide services for older people
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

CHCAGE009 - Provide services for older people

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: